At Tobbox, we work to process and ship your order as quickly as possible.
Order Processing Time
Orders are usually processed within 1–3 business days after payment is confirmed.
Processing time does not include weekends or holidays.
Shipping Time
Estimated shipping time within the United States is usually 5–12 business days after your order has been processed.
Shipping times may vary depending on your location, carrier delays, weather conditions, holidays, or other unexpected situations.
Shipping Rates
Shipping costs, if applicable, will be calculated and shown at checkout before you complete your order.
Order Tracking
Once your order has shipped, you will receive a tracking number by email if tracking is available.
Please allow 24–72 hours for tracking information to update after the tracking number is provided.
Incorrect Shipping Address
Please make sure your shipping address is correct before placing your order.
Tobbox is not responsible for delays or delivery issues caused by an incorrect or incomplete shipping address provided by the customer.
Lost or Delayed Packages
If your package is significantly delayed or appears to be lost, please contact us at:
support@tobbox.com
Please include your order number so we can assist you faster.
Contact
For shipping questions, contact us at:
support@tobbox.com